Frequently Asked Questions

How much does it cost?
To see our pricing plans, please consult the pricing page. For commercial quotes please consult our commercial booking page.
Tue, 3 Apr, 2012 at 5:19 AM
How long does it take to complete the shooting part of the tour?
It takes about an hour to complete taking the photographs. However, please be advised that this time will increase or decrease according to the size of your ...
Tue, 3 Apr, 2012 at 5:20 AM
What are the operating days and hours?
Our operating hours start from 9 AM and our closing hours are dependent on available sunlight. Therefore, in the summer we can take bookings until 8 PM and i...
Tue, 3 Apr, 2012 at 5:21 AM
You are fully booked, what happens if I need a tour right away?
We have an option for an after hours shoot for an additional $39.99. Despite our best efforts, after hours shoots do not have a 24-hour turnaround guarantee.
Tue, 3 Apr, 2012 at 5:25 AM
As a real estate agent, do I need to be there?
No, you can make arrangements with our virtual tour providers about where to leave your key, however please keep in mind that Pictorial Home Listings cannot ...
Tue, 15 May, 2012 at 3:49 PM
What is your cancellation policy?
You must contact us and let us know 48 hours prior to your booking in order to cancel your booking. In this case you will get a full refund or a re-schedulin...
Tue, 3 Apr, 2012 at 5:31 AM
What happens after I pay?
After you pay, your booking time will be confirmed. Our virtual tour provider will arrive at your listing and complete the service. Within 24 hours, you’ll g...
Tue, 3 Apr, 2012 at 5:34 AM
Does the house need to be prepared in any way prior to your arrival?
Yes! Please make sure that your house is clean and presentable, in other words it is in the shape that you want to present it. Pictorial Home Listings does n...
Wed, 4 Apr, 2012 at 5:14 PM
Do you offer your services for other businesses such as restaurants, bars, venues etc?
Yes! To get a quote for a commercial shoot please fill in this form and our no hassle representatives will contact you shortly!
Tue, 3 Apr, 2012 at 5:38 AM
Do you have any promotions and how can I be notified about any of your offers?
Yes! You can sign up for our free e-mail newsletter to be notified about our offers and promotions. You can also follow us on Facebook, Twitter and Google+!
Tue, 3 Apr, 2012 at 5:39 AM